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Find VA policies on privacy and patient rights, family rights, visitation, and more. Before visiting a patient at a VA facility, review these guidelines: VISITING HOURS: Call the medical
center for specific ward visiting hours and information: JONATHAN M. WAINWRIGHT MEMORIAL VA MEDICAL CENTER: 509-525-5200 WASHING HANDS You must follow hand-hygiene policy guidelines,
which require you to practice good hand hygiene when you enter and exit patient rooms, and at other times as directed by staff. FOLLOWING INFECTION-CONTROL GUIDELINES You must follow
guidelines on infection-control signs and report to the nurses' station for instructions before you enter a patient's room. STAYING HOME IF YOU ARE ILL If you have a communicable
disease, you won't be allowed to visit patients inside the medical center. PROHIBITED ITEMS You're not allowed to bring weapons, cameras, or other prohibited items into the medical
center, except when you're conducting official business authorized by the Director or their designee. If you have questions about what qualifies as official business, please contact
the facility's Director. GIVING PRIVACY Our staff may ask you to leave the room when they’re caring for patients. If a staff member asks you to leave a patient's room, you may
continue your visit in the day room, waiting area, or any other public area of the facility. BRINGING CHILDREN TO VISIT Children of all ages can visit patients at our medical center. For
infection-control and safety reasons, however, children under the age of 16 are not allowed to visit certain specialty-care units. . All children under the age of 16 must be directly
supervised by an adult. Children's bedside visits are limited to 15 minutes. LIMITING YOUR VISIT Our doctors may limit, restrict, or deny visits for the medical well-being of a patient.
We apologize for any inconvenience and appreciate your understanding. PROHIBITED ITEMS You can't bring weapons, alcohol, or illegal drugs into the building. Because the VA medical
center is federal property, all visitors and bags may be searched. SECURITY The Jonathan M. Wainwright Memorial VA Medical Center has a police service which provides 24-hour patrols of
the facility and parking lots. * For general police assistance, please dial 509-525-5200, ext. 26192. Or from any medical center phone, you can dial ext. 26192. * In case of an emergency,
please call 911 FIRST, then you may contact VA Jonathan M. Wainwright VA Police Service by calling 509-525-5200, ext. 22222. * Report all suspicious or criminal activity, vehicle accidents
and personal property losses to the VA Police while on the facility grounds as soon as possible. Because the VA medical center is federal property, all persons and bags are subject to
search. In addition, no weapons, alcohol, or illegal drugs are permitted. VA GENERAL VISITATION POLICY The medical center respects the patient's right to make decisions about his or her
care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker.
"Family" is defined as a group of two or more persons united by blood, or adoptive, marital, domestic partnership, or other legal ties. The family may also be a person or persons
not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as
defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another.
The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of their stay. The medical center allows for the
presence of a support individual of the patient's choice, unless the individual's presence infringes on others’ rights or safety, or is medically or therapeutically
contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race,
ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.