Mission and vision | veterans affairs

OUR MISSION “To fulfill President Lincoln’s promise to care for those who have served in our nation’s military and for their families, caregivers, and survivors.” The new VA Mission

Statement recognizes sacred commitment to all Veterans, their families, caregivers and survivors OUR VISION To provide Veterans the world-class benefits and services they have earned – and

to do so by adhering to the highest standards of compassion, commitment, excellence, professionalism, integrity, accountability, and stewardship. OUR CORE VALUES INTEGRITY: Act with high

moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.  COMMITMENT: Work diligently to serve Veterans and other

beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.  ADVOCACY: Be truly Veteran-centric by identifying,

fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.  RESPECT: Treat all those I serve and with whom I work with dignity and respect. Show

respect to earn it. EXCELLENCE: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes,

and rigorous in correcting them. LESBIAN, GAY, BISEXUAL & TRANSGENDER (LGBT) PROGRAM If you are a Veteran, dependent, or support person and would like information about VA services for

LGBT Veterans, access the VHA National LGBT Program Office of Patient Care Services website.