Va southeast network launches tele-emergency care program for veterans | va dublin health care | veterans affairs

Dublin , GA — DUBLIN – DublinVA is proud to announce the launch of a groundbreaking Tele-Emergency Care Program designed to provide Veterans with same-day care for a wide variety of injuries

and illnesses from the comfort of their home. FOR IMMEDIATE RELEASE July 30, 2024 VA SOUTHEAST NETWORK LAUNCHES TELE-EMERGENCY CARE PROGRAM FOR VETERANS DUBLIN – The DublinVA is proud to

announce the launch of a groundbreaking Tele-Emergency Care Program designed to provide Veterans with same-day care for a wide variety of injuries and illnesses from the comfort of their

home. This innovative program, facilitated by the VISN 7 Clinical Contact Center, aims to enhance access to emergency medical care for Alabama, Georgia, and South Carolina Veterans, ensuring

timely and efficient treatment regardless of their location. Tele-Emergency Care can help treat many common conditions such as: * Minor cuts, scrapes, rashes, and skin irritations * Tick,

insect, and spider bites * Common cold, cough and flu symptoms * Headaches * Sprains, back pain, and joint pain/stiffness * Pink eye * Urinary tract infections * Upset stomach and

constipation The program leverages advanced telehealth technologies to connect Veterans with healthcare professionals in real time. This service is particularly crucial for Veterans living

in remote or underserved areas, where access to emergency care can be limited. By using secure video conferencing and digital communication tools, the program enables Veterans to consult

with emergency care specialists from anywhere, reducing the need for travel and ensuring prompt medical attention. "We are committed to supporting our Veterans and improving their

access to quality healthcare," said Dr. David Walker, VA Southeast Network Director. "This program is a testament to our dedication to providing Veterans with the medical care they

deserve, wherever they may be." The Tele-Emergency Care Program is staffed by a team of experienced emergency physicians, nurses, and support personnel trained to handle various

medical emergencies. The program also includes integrated care coordination, ensuring that Veterans receive follow-up care and support after their initial consultation. In addition to

providing emergency care, the Clinical Contact Center provides Veterans with additional choices for meeting their clinical, pharmacy, scheduling, and administrative needs. It streamlines the

patient journey, ensuring prompt and accurate healthcare needs assessments. This provides the right care at the right time, enhances patient outcomes, and contributes to a more efficient

and responsive healthcare system. THE VISN 7 CLINICAL CONTACT CENTER CAN BE REACHED AT 1-855-679-0214. WHEN A VETERAN CALLS THE NUMBER AND SELECTS OPTION THREE, A NURSE WILL EVALUATE THE

PATIENT’S SYMPTOMS. IF NEEDED, THE VETERAN WILL BE TRANSFERRED TO TELE-EMERGENCY CARE FOR IMMEDIATE ASSISTANCE. TELE-EC HOURS OF OPERATION ARE 8:30 A.M. TO 4 P.M., MONDAY THROUGH FRIDAY. ##