Detroit va regional benefit office | veterans affairs

We help Veterans, service members, and their families access VA benefits and services. Benefits we can help with include disability compensation, education benefits, life insurance,

pensions, and home loans. ADDRESS 477 Michigan Avenue, Patrick V. McNamara Federal Building, 12th Floor Detroit, MI 48226 PHONE NUMBERS MAIN PHONE: VA BENEFITS HOTLINE: OFFICE HOURS Hours

may vary for different services. Select a service on this page to check the hours. * MON: 8:00 a.m. to 4:00 p.m. * TUE: 8:00 a.m. to 4:00 p.m. * WED: 8:00 a.m. to 4:00 p.m. * THU: 8:00 a.m.

to 4:00 p.m. * FRI: 8:00 a.m. to 4:00 p.m. * SAT: Closed * SUN: Closed PREPARE FOR YOUR VISIT Select a topic to learn more. Public Contact and Veterans Readiness & Employment (VRE)

services are available on the 12th Floor. Visitors seeking assistance from the Detroit Regional Office Public Contact Team are available to be seen on a walk-in or appointment basis.

Appointments are also available to be scheduled, for both virtual and in-person, on: VISITOR ENGAGEMENT REPORTING APPLICATION- VERA.  You'll receive an email confirmation of your

appointment. We continue to offer help online and by phone at toll-free for assistance. Veterans and beneficiaries can access benefits information ONLINE or when FILING A DISABILITY CLAIM

ONLINE. You may also obtain more information online on VA BENEFITS AND SERVICES. When you visit, please bring a current, unexpired photo ID.     Depending on the reason for your visit, you

may need to bring additional documents and information about you and your dependents, including DOCUMENTS * A copy of your discharge or separation papers (DD214) * Copies of relevant medical

records PERSONAL INFORMATION * Your Social Security number  * Direct deposit banking information INFORMATION ABOUT YOUR DEPENDENTS, IF APPLICABLE * Dates of birth, including birth

certificates * Social Security numbers * School-child information We can help you find out what documents to bring to your visit. We can also request documents for you. Call for more

information. DRIVING DIRECTIONS FROM FLINT Take Interstate-75 South Take exit 93 for US-24/Dixie Highway toward Waterford Turn right onto US-24 South/Dixie Highway Turn right onto US-24

South/N Telegraph Road Merge onto M-10 South via the ramp to Interstate-696 East/Port Huron/Detroit Take exit 2B on the left to merge onto Bagley Avenue Turn right onto 3rd Street Turn left

onto Michigan Avenue Destination will be on the right FROM LANSING Take Interstate-96 East toward Detroit Continue onto Interstate-696 East Take exit 8 to merge onto M-10 South toward

US-24/Lodge Freeway/Telegraph Road Take exit 2B on the left to merge onto Bagley Avenue Turn right onto 3rd Street Turn left onto Michigan Avenue Destination will be on the right FROM TOLEDO

Take Interstate-75 North toward Detroit Keep left to on Interstate-96 West, follow signs for Interstate 96 West/US 12 West/Interstate 94 West/Lansing/Michigan Avenue Take exit 191 for

Michigan Avenue/US-12 Turn right onto US-12 East/Michigan Avenue Destination will be on the right ENTRANCE AND SECURITY SCREENING * All visitors must use the front entrance (Michigan Avenue)

starting at 7:30 a.m. The building is open to the public Monday through Friday, 8:00 a.m.  to 4 p.m. (except federal holidays). * Please allow time for security screening. Visitors must

submit to security screening and present a valid ID card (see REAL ID). Weapons, ammunition, pointed items, aerosols, alcohol, hand tools, and hardware are prohibited.  * Public Contact is

located on the 12th floor, which is accessible by using 11-19 elevators. PARKING * Visit PARK DETROIT | CITY PARKING MADE SIMPLE for two-hour parking in metered spaces near the building. In

addition, adjacent surface lots offer public parking for an average of $10 per day. * Accessible parking and ramp is available and located on Cass Avenue, between Michigan Avenue and Howard

Street. Public transportation is available in the City of Detroit: IN THE SPOTLIGHT VA ACCREDITED REPRESENTATIVES VA-accredited representatives can help you file a claim or request a

decision review.  Protect your benefits and avoid unlawful fees.  Get responsible, qualified help from a VA accredited representative. CLAIM STATUS TOOL VA recently enhanced the Claim Status

Tool to show a breakdown of the eight-step disability claims process, making it easier to understand where your claim currently is. Learn more about the Claim Status Tool PREPARE FOR

VA'S SECURE SIGN-IN CHANGES In 2025, you will need to start using a Login.gov or ID.me account to sign in to VA.gov, VA mobile apps, or other VA online services.  VETERAN BENEFITS

Select a topic to learn more. We can guide you through the disability compensation process. We can help you understand your eligibility, start a claim, or complete your paperwork. If you’ve

already filed a disability claim or requested a decision review, we can help you check the status. If you already receive disability benefits, we can help address any payment issues. MANAGE

YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET HELP WITH DISABILITY COMPENSATION BENEFITS Our benefit counselors can help you understand

eligibility, gather required documents, fill out paperwork, check claim status, update direct deposit, and more. Visit our office, with or without an appointment Virtual visits by

appointment only APPOINTMENTS Please make an appointment using our online scheduling tool, Visitor Engagement Reporting Application (VERA). PUBLIC CONTACT Patrick V. McNamara Federal

Building 12th Floor SERVICE HOURS The service hours are the same as our facility hours. If you’re a Veteran who’s homeless or at risk of becoming homeless, we can help. We can connect you,

or a Veteran you care about, with resources throughout VA or in your community. This includes health care, case management, supportive services, and other resources. GET CONNECTED We can

help you find and learn about resources and services Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Please make an appointment using our

online scheduling tool, Visitor Engagement Reporting Application (VERA). PUBLIC CONTACT Patrick V. McNamara Federal Building 12th Floor SERVICE HOURS The service hours are the same as our

facility hours. If you’re a Veteran or service member who experienced military sexual trauma (MST), we can help with benefits-related questions and with filing benefits claims. We can also

update you on the status of claims you’ve already filed. Our MST outreach coordinators can help you find and access VA services and programs. MANAGE YOUR BENEFITS ONLINE You always have the

option to apply for and manage your VA benefits online. GET HELP WITH AN MST-RELATED CLAIM Our MST outreach coordinators can help you file a claim, request a decision review, or assist with

other MST-related benefits and services. Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Please make an appointment using our online

scheduling tool, Visitor Engagement Reporting Application (VERA). PUBLIC CONTACT Patrick V. McNamara Federal Building 12th Floor SERVICE HOURS The service hours are the same as our facility

hours. We’ll help you achieve your job and career goals. We can connect you with one-on-one support, counseling, and training. If you have a service-connected disability that limits your

ability to work or prevents you from working, we can help you explore your options. Our Veteran Readiness and Employment (VR&E or Chapter 31) program can help with learning new skills,

finding a new job, starting a business, getting educational counseling, or returning to your former job. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your

VA benefits online. GET HELP APPLYING FOR BENEFITS AND SERVICES We can help you understand the VR&E support-and-services tracks for education and employment. Visit our office, by

appointment only Virtual visits by appointment only APPOINTMENTS Please make an appointment using our online scheduling tool, Visitor Engagement Reporting Application (VERA). VETERAN

READINESS & EMPLOYMENT (VR&E) VETERAN READINESS & EMPLOYMENT Patrick V. McNamara Federal Building 12th Floor SERVICE HOURS The service hours are the same as our facility hours.

If you meet certain service, income, and disability requirements, we can help you apply for monthly pension payments. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and

manage your VA benefits online. GET HELP APPLYING FOR VETERANS PENSION BENEFITS Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, and

more. Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Please make an appointment using our online scheduling tool, Visitor Engagement

Reporting Application (VERA). PUBLIC CONTACT Patrick V. McNamara Building 12th Floor SERVICE HOURS The service hours are the same as our facility hours. FAMILY MEMBER AND CAREGIVER BENEFITS

Select a topic to learn more. If you’re the surviving spouse, child, or parent of a service member who died in the line of duty, or the survivor of a Veteran who died from a service-related

injury or illness, we can help you learn about eligibility and apply for VA survivor compensation. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA

benefits online. GET HELP APPLYING FOR BENEFITS Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, check claim status, update direct

deposit, and more. Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Please make an appointment using our online scheduling tool, Visitor

Engagement Reporting Application (VERA). PUBLIC CONTACT Patrick V. McNamara Federal Building 12th Floor SERVICE HOURS The service hours are the same as our facility hours. SERVICE MEMBER

BENEFITS Select a topic to learn more. If you have a service-connected condition, you can file a claim for disability benefits 180 to 90 days before you leave the military. We can guide you

through the disability compensation process. If you've already filed a claim, we can help you check the status. If you need help with the IDES process, we may refer you to your Physical

Evaluation Board Liaison Officer (PEBLO) and a VA Military Services Coordinator (MSC) to assist and advise. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage

your VA benefits online. GET HELP APPLYING FOR BENEFITS Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, check claim status, update

direct deposit, and more. Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Please make an appointment using our online scheduling tool,

Visitor Engagement Reporting Application (VERA). PUBLIC CONTACT Patrick V. McNamara Federal Building 12th Floor SERVICE HOURS The service hours are the same as our facility hours. OTHER

SERVICES Select a topic to learn more. We can help you find and download VA letters and documents that include information about your benefits. MANAGE YOUR BENEFITS ONLINE You always have

the option to apply for and manage your VA benefits online. GET A COPY OF A VA LETTER Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Please

make an appointment using our online scheduling tool, Visitor Engagement Reporting Application (VERA). PUBLIC CONTACT Patrick V. McNamara Federal Building 12th Floor SERVICE HOURS The

service hours are the same as our facility hours. If you receive VA disability compensation, pension, or education benefits, we can help you update your direct deposit information. You’ll

need your bank’s routing number and account number to make the updates. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET HELP

CHANGING YOUR DIRECT DEPOSIT INFORMATION Our benefit counselors can help you fill out paperwork or address any payment issues. Visit our office, with or without an appointment Virtual visits

by appointment only APPOINTMENTS Please make an appointment using our online scheduling tool, Visitor Engagement Reporting Application (VERA). PUBLIC CONTACT Patrick V. McNamara Federal

Building 12th Floor SERVICE HOURS The service hours are the same as our facility hours. We’re here to support you if someone close to you has died or you’re adjusting to a difficult life

change. We can connect you to counseling and other support, such as outreach and referral services to family members. GET SUPPORT Visit our office, with or without an appointment Virtual

visits by appointment only APPOINTMENTS Please make an appointment using our online scheduling tool, Visitor Engagement Reporting Application (VERA). PUBLIC CONTACT Patrick V. McNamara

Federal Building 12th Floor SERVICE HOURS The service hours are the same as our facility hours. We can help you request a DD214 or other military service records. We can also help you

request your military service treatment and private medical records to support your claim​. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits

online. GET HELP REQUESTING RECORDS Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Please make an appointment using our online scheduling

tool, Visitor Engagement Reporting Application (VERA). PUBLIC CONTACT Patrick V. McNamara Federal Buiding 12th Floor SERVICE HOURS The service hours are the same as our facility hours.

CAN'T FIND THE SERVICE YOU'RE LOOKING FOR? Call our VA benefits hotline at 800-827-1000 (TTY: 711). We’re here 8:00 a.m. to 9:00 p.m. ET, Monday through Friday. GET UPDATES FROM

THE VETERAN BENEFITS ADMINISTRATION OTHER NEARBY VA LOCATIONS VA LOCATIONS IN OTHER AREAS Looking for a VA benefits location in another area?