Michael Edward Hogg Improves Accessibility for Veterans Through Innovation

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Spark-Seed-Spread is an employee investment program focused on identifying and accelerating front-line employee inspired innovations that improve health care experiences for Veterans,

families, caregivers, and employees.

Asheville, N.C. —Michael Edward ‘Ed’ Hogg, a biomedical technician at the Western North Carolina VA Health Care System, is making waves with his recent innovation to improve accessibility

for veterans. 

One day while he was at the cafeteria in the Charles George VA Medical Center, Hogg noticed a veteran in a wheelchair struggling to reach the food tray after placing an order. Moved by the

situation, he assisted the veteran and realized the pressing need for a more accessible solution for individuals with mobility challenges. 

Hogg immediately contacted his supervisor, who directed him to innovation specialist, Dr. Nora Holmes, to help refine his ideas. “Pharmacies, banks—there are so many places that use those

accessible drawers,” Hogg explained, emphasizing the simplicity yet effectiveness of the concept. 

He assembled a team and began measuring and designing a prototype for an accessible food drawer tailored to the cafeteria environment. Despite initial challenges in finding an existing

design, Hogg persevered, creating a cardboard prototype and discussing it with cafeteria supervisors to ensure it met the needs of both veterans and staff. 

After several modifications, he partnered with a local metal shop to create the final product. The development process spanned approximately six months, with assistance from Maintenance

Mechanic Glenn Nye. “Thanks to this event, I learned about the innovation efforts within the hospital,” Hogg remarked. “I appreciated how leadership supported and empowered my idea.” 

Dr. Holmes elaborated on the initiative, highlighting the importance of small changes that can significantly improve daily experiences for veterans. “It may seem like a little thing but, if

you are having a bad day, it’s just one more  avoidable frustration,” she said. The newly installed drawer has already garnered positive feedback from both veterans and cafeteria employees,

streamlining the food service process. 

Hogg got the attention and support of local leadership by pitching his idea as part of the Innovator’s Network (iNet)Spark-Seed-Spread application process.  Spark-Seed-Spread is an employee

investment program focused on identifying and accelerating front-line employee inspired innovations that improve health care experiences for Veterans, families, caregivers, and employees.