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Police Commissioner Karl O’Callaghan said the victim support workers played a key role in helping domestic violence victims navigate a complex justice process.
Without their help, victims could feel helpless, not know how to proceed with a VRO application and face “further escalation of family violence”, he said.
A Justice Department spokesman denied the Government planned to centralise restraining order applications to online “at this time” and said changes would not reduce face-to-face services.
“Online applications for restraining orders may be considered at a future time as one of the ways of lodging an application,” he said.