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UK researchers are to look at how the public perceives the professionalism of healthcare staff in the health service in North Wales. Glyndŵr University has joined forces with Betsi Cadwaladr
University Health Board to carry out the study. > “The results will also influence how we teach the next generation > of healthcare professionals in Wales” > > Alison
Lester-Owen The university is holding a public event on 12 February, where people will be asked their views on the NHS and for their opinions on what should be expected from professionals
working in the sector, from nurses and doctors to cleaners. Alison Lester-Owen, who is jointly leading the project, said: “We want to know the qualities that they feel a professional person
should display. “The research will take in the opinions of health workers and people in the industry, but we are particularly interested in gathering the views of the general public,” she
said. “The results will also influence how we teach the next generation of healthcare professionals in Wales,” she added. Lynne Grundy is head of nursing and midwifery education, research
and professional practice at Betsi Cadwaladr University Health Board. She said the research partnership would have a major impact on the way health professionals operated in the future. She
added that the health board was keen to identify how it could improve the care experiences of its patients, and to find out their views of on professionalism in the healthcare workforce.
“Their insights, opinions and views will provide us with valuable information which will help us to improve the care delivered to our patients and positively influence their experience of
healthcare,” she said.