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GILLIAN WALKER, 56, WAS EAGER TO SEE ROBBIE WILLIAMS AT MURRAYFIELD STADIUM THIS WEEKEND 05:33, 01 Jun 2025 A woman was left heartbroken when she found out she might miss a Robbie Williams
concert due to accessibility issues following her leg amputation. Gillian Walker, 56, from Edinburgh, had eagerly purchased tickets back in 2024 to see Robbie Williams at Murrayfield
Stadium, capable of walking at the time. Sadly, complications with diabetes and kidney issues led to Gillian, a gran, undergoing a below-the-knee amputation in February 2025, resulting in
her needing a wheelchair. When she asked to exchange her tickets for disability-accessible seating, she was initially told it wouldn't be feasible. Initially crushed by the news,
Gillian's situation turned around after Edinburgh Live reached out to Ticketmaster, prompting the company to provide new seats suitable for her needs. The family is now eager to raise
awareness about the importance of access for all. In discussing the event with Edinburgh Live, Gillian's daughter Laura conveyed the profound upset her mother experienced thinking her
impairment could stop her from witnessing the live performance. READ MORE: 'I'm a British expat in Spain and here are some of the biggest changes I faced'READ MORE: Mum-of-one
has 'no quality of life' as she smells like 'rotten fish and eggs' Laura explained her mother's anticipation: "This concert was something she had been looking
forward to for a long time to have a normal day with her two best friends, a celebration of her strength and perseverance." Article continues below Highlighting the broader issue, Laura
added: "The disappointment was immeasurable, not only because she faced not being able to see one of her favourite artists live, but also because it highlighted the ongoing struggles
individuals with disabilities face in accessing events that should be open to everyone. "She's gone to every Robbie Williams show in Edinburgh or Glasgow for a long time with her
friends. She's never missed one when he came to Scotland. This would've been the first time she'll be missing one." Laura alleged that Ticketmaster and Murrayfield
Stadium initially refused to accommodate Gillian's altered circumstances, despite Gillian and her two friends shelling out £180 each for their tickets. Laura went on to say: "It
feels like she can't do anything normal anymore. She feels isolated and penalised in a way. In many situations, it seems like things are not well adapted for wheelchair users or people
with disabilities. It's challenging to get around and doesn't feel quite normal. "Mum is a fiercely independent woman with a lot of self-worth. Accepting her new life has been
a significant mental journey for her, but there are hurdles along the way. "It's incredibly frustrating. I think anyone in life wants to lead as normal a life as possible and do
things. She feels very different and not normal. "My mum's brother has had a disability since birth, so it's really normal in our family, but it's always a struggle for
them to be seen as normal people. She didn't ask for this; it's all down to illness. And she's being penalised in a way for that." Fortunately, following an appeal by
Edinburgh Live, Ticketmaster has now offered Gillian new disability-accessible seats. Laura shared that her mum was "absolutely over the moon" and that she hadn't "not
heard her so excited in a long time". Article continues below She expressed her daughter's excitement, saying: "She's absolutely thrilled to be able to go and have the
day with her best friends. She can't believe she's able to go now." A representative from Ticketmaster commented on the situation: "At the time the request was made in
April, we were advised by the venue that there were no accessible tickets available." "Following further discussions with the venue, we've now been informed that a small
number of previously held tickets have been released. We're pleased to share that these tickets have now been secured for Gillian and her family, and our team has personally contacted
them with the good news."