About us - Department for Work and Pensions - GOV.UK

ABOUT US * English * Cymraeg The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department it

administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. ------------------------- Department for Work &

Pensions CONTENTS * Responsibilities * Priorities * Who we are * Corporate information DWP’s aim is to improve people’s day to day lives and help them build financial resilience and a more

secure and prosperous future. RESPONSIBILITIES We are responsible for: * helping people to move into work and supporting those already in work to progress, with the aim of increasing overall

workforce participation * helping people to plan and save for later life, while providing a safety net for those who need it now * providing effective, efficient, and innovative services to

the millions of claimants who rely on us every day, including the most vulnerable in society * improving experience of our services while maximising value for money for the taxpayer

PRIORITIES Our priorities for April 2023 to March 2025 are to: * maximise employment, reduce economic inactivity and support the progression of those in work * provide financial support to

people who are entitled to it * enable disabled people and people with health conditions to start, stay and succeed in work, and get financial support * support financial resilience in later

life Read the DWP annual report and accounts 2022 to 2023 to find out more about how we are delivering against our objectives. WHO WE ARE We provide our services in a number of ways, for

example through Jobcentre Plus, The Pension Service, the Child Maintenance Service and partner organisations. Read about our service standards in our customer charter. CARERS AND DISABILITY

BENEFITS We deal with carers and disability benefits including: * Carer’s Allowance * Attendance Allowance * Disability Living Allowance (DLA) for adults * Disability Living Allowance (DLA)

for children * Personal Independence Payment (PIP) JOBCENTRE PLUS Jobcentre Plus helps people move from benefits into work and helps employers advertise jobs. It also deals with benefits for

people who are unemployed or unable to work because of a health condition or disability. Contact Jobcentre Plus THE PENSION SERVICE The Pension Service provides pensions, benefits and

retirement information for current and future pensioners in the UK and abroad. This includes: * State Pension * Pension Credit * Winter Fuel Payment * Cold Weather Payment Contact The

Pension Service CHILD SUPPORT AGENCY AND CHILD MAINTENANCE SERVICE Child maintenance is financial support that helps towards a child’s everyday living costs when the parents have separated.

For people who can’t make their own family-based arrangements, the Child Support Agency and Child Maintenance Service: * calculate how much maintenance the paying parent should pay to the

receiving parent * collect the maintenance payments, if necessary Child Maintenance ARM’S-LENGTH BODIES Our arm’s-length bodies play an important role in delivery of our services. The bodies

support our objectives to deliver high quality services for taxpayers, and to deliver improved and efficient services, through regulation, guidance, consumer protection, complaints

handling, research, and investigation. CORPORATE INFORMATION ACCESS OUR INFORMATION * Our organisation chart * Accessible documents policy * Complaints procedure * Equality and diversity *

Media enquiries * Modern slavery statement * Our energy use * Our governance * Research at DWP * Statistics at DWP JOBS AND CONTRACTS * Procurement at DWP * Working for DWP Read about the

types of information we routinely publish in our Publication scheme. Find out about our commitment to Welsh language scheme. Our Personal information charter explains how we treat your

personal information. Read our policy on Social media use. Contents