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The Claims Management Regulator (CMR) has launched a consultation which proposes, amongst other things, to end verbal contract arrangements between consumers and CMCs and enforcing a written
contract before any fee can be taken.
CMCs to only be allowed to agree contracts in writing with their clients, before any fees can be taken.
CMCs to be required to inform their clients of any suspension or variation to the business authorisation once in effect.
CMCs to only be allowed to refer to their regulatory status as being regulated by the claims management regulator - rather than the MoJ which till now could be misconstrued as MoJ
endorsement.
