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News story MANCHESTER SEMINAR: COMMISSIONING BETTER PUBLIC SERVICES THROUGH USER ENGAGEMENT (15 MARCH, 2016) In this free seminar Gary discussed the principles of effective and fulfilling
user engagement in service commissioning. featured Gary Copitch, Chief Executive, People’s Voice Media In this free seminar Gary discussed the principles of effective and fulfilling user
engagement in service commissioning. During his talk Gary shared how People’s Voice Media captures the story of users through the innovative Community Reporter programme and then uses these
stories to inform better commissioning. He also explained how these stories have been used to inform better service design using examples from the health and criminal justice policy fields.
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