Hsbc now uses selfies to identify customers


Play all audios:

HSBC's facial tracking technology allows new business customers to pass identification security checks by taking their own photo on a mobile phone. The headshot is then assessed against


an identification document uploaded by the customer, such as a passport. It's hoped the new technology will help speed-up and smooth out account openings. HSBC said the selfie


verification meets the changing behaviour of customers, with more than half of its new business current accounts now opened online. RELATED ARTICLES Advertisement We use your sign-up to


provide content in ways you've consented to and to improve our understanding of you. This may include adverts from us and 3rd parties based on our understanding. You can unsubscribe at


any time. Read our Privacy Policy Thank you for subscribing. HOW HSBC IS REGAINING THE TRUST OF ITS CUSTOMERS The bank's head of global propositions for commercial banking, Richard


Davies, said: “Through simplifying the ID verification process, we’ll be able to save our business customers time and open accounts quicker. "We also expect the convenience and speed of


a ‘selfie’ to become the verification method of choice for our customers, who no longer need to visit a branch to complete the process." Biometric verification has become more widely


adopted by banks in recent years. A number of major banks allow customers to log into mobile bank account using fingerprints. RELATED ARTICLES Voice and heartbeat verification has also been


explored, along with retina scanning. It's thought to be a safer alternative to passwords, which can be guessed by hackers. Research suggests around 99 per cent of people's


passwords are within the top 1million most popular passwords in the world. Share Article