Sainsbury's 'quietly' axes feature from all supermarkets as shoppers fume

SAINSBURY'S, WHICH IS RIVALLED BY ASDA, MORRISONS AND TESCO, HAS CLOSED ALL ITS IN-STORE CHANGING ROOMS, REQUIRING CUSTOMERS TO TRY ON CLOTHING AT HOME, THE SUN CAN REVEAL. 15:40, 20

May 2025 Sainsbury’s has confirmed it has axed a key feature in stores leaving shoppers furious. Sainsbury's, which is rivalled by Asda, Morrisons and Tesco, has closed all its in-store

changing rooms, requiring customers to try on clothing at home, The Sun can reveal. Sainsbury's sells its TU clothing range in stores but shoppers are no longer able to try it on until

they get home. The change was quietly introduced last September. One person said on X/Twitter: "Sainsbury's, why have all the changing rooms been closed? My wife won't buy

anything she can't try on as it's a trek to return anything. You are losing sales." READ MORE SANTANDER ISSUES UPDATE TO 14 MILLION 'ACTIVE' CUSTOMERS AFTER MAKING

BIG DECISION Another wrote on Facebook: "So Sainsbury's clothing department has decided to permanently close its changing rooms. Who's bright idea was that especially with the

expensive concessions? Article continues below "Guess we will have to use the toilets then or strip down in-store. Ridiculous!" A third person said: "Noticed it a few weeks

ago. Such a pain having to buy 2 sizes, I spend my life taking stuff back!!!" One customer said: "Asda's shut theirs too, went to buy my son a suit couldn't try it on so

went else where." Another said: "That's Sainsbury's, Asda and Tesco now. I've asked the staff why and no-one has an answer." A Sainsbury's spokesperson

said: "Customers are increasingly choosing to try on items at home and last year we reviewed how we use our fitting room space differently to offer the best possible experience when

they shop with us. Article continues below "Customers can return any unsuitable or faulty items during their store visits." It comes as Tesco has made a huge switch up to its store

aisles, but the well-meaning move has left shoppers scratching their heads. The retailer installed anti-shoplifting plastic strips to shoo away criminals. One shopper said: "They

definitely work as someone who had these in their store it takes the thieves longer to get to everything so they might steal 10 bars instead of 30 and if they do go for more it gives

security time." A second agreed: "It's a deterrence mechanism, individuals are less likely to come in and make a quick theft from Tesco because of those stupid slidey things

so they will go elsewhere."