Using exit interviews to improve employee experience

Access through your institution Buy or subscribe One of the best ways to gain insight into your employee job satisfaction is by conducting an exit interview. With your employee leaving, the

exit interview is more likely to facilitate open and honest discussion on their experience of working for your practice. You can use the exit interview to assess whether you are a good

employer in your employees' view. You can gain a better understanding of the positive and negative factors that contribute to an employee choosing to stay or to leave and any changes

you need to make as a practice. What you learn will help you to improve the employee experience for your remaining staff which will contribute to employee retention and to attracting a

higher calibre of applicants to your practice. This insight is especially important if you want to stop valued employees from leaving or to reduce high turnover of staff within your

practice. There are benefits for your employees too. For the departing employee, an exit interview provides closure on matters they may not have otherwise raised and demonstrates that you

value their opinion. For your other employees it promotes goodwill by demonstrating your commitment to change employment practices for their benefit. This is a preview of subscription

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customer support AUTHOR INFORMATION AUTHORS AND AFFILIATIONS * British Dental Association, 64 Wimpole Street, W1G 8YS, London, UK Sabina Mirza Authors * Sabina Mirza View author publications

You can also search for this author inPubMed Google Scholar CORRESPONDING AUTHOR Correspondence to Sabina Mirza. RIGHTS AND PERMISSIONS Reprints and permissions ABOUT THIS ARTICLE CITE THIS

ARTICLE Mirza, S. Using exit interviews to improve employee experience . _BDJ In Pract_ 34, 28 (2021). https://doi.org/10.1038/s41404-020-0628-9 Download citation * Published: 04 January

2021 * Issue Date: January 2021 * DOI: https://doi.org/10.1038/s41404-020-0628-9 SHARE THIS ARTICLE Anyone you share the following link with will be able to read this content: Get shareable

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